All services
CONSULTING
THIS IS YOUR HOTEL LOOKING IN OUR EYES
We provide 2 types of consulting:
Consulting 1 - We are conducting a project, branding the hotel.
Consulting 2 - We say what and how to do, the Customer independently performs.
The purpose of Kamanda.pro consulting is to provide comprehensive information to the Customer to make the right decision, suggest options and describe all the risks.
A consultant is primarily a project partner, an independent expert.
Consumers Services Hotel Consulting:
01
Consulting for operating hotels Reasons for contacting operating hotels:
• Lack of strength, hands or knowledge for the development of hotel services, incl. to the network.
• Requires the treatment of one or more hotel arteries that the hotel cannot cope with on its own, namely: marketing, service, sales, accounting, restaurant, additional services, personnel and training, automation, finance, standards.
• Doubts of the owner of the results of the hotel.
Kamanda.pro problem solution:
a. We will systematize your task.
b. If necessary, we will audit the activity.
c. We will make a diagnosis and plan for solving the problem.
d. We provide high-quality and timely implementation of the hotel development service, setting up the effective work of services
and units, housekeeping and deciphering the accuracy of the work results.
The owner should remember that the hotel, incl. real estate, require reinvestment in the amount from 7% to 10% of sales (depending on how star hotel and buildings are), annually in throughout the life of the hotel.
02
Consulting the Customer with a closed hotel
Reasons for contacting the owner of a closed hotel:
• Desire to resume activity.
• Owner is disoriented between renewals, property sales, rebranding, or further downtime.
Kamanda.pro problem solution:
a. We will systematize your task.
b. If necessary, we will audit the situation around the hotel.
c. We will diagnose and provide options for the development of a hotel or property.
d. We implement the necessary service agreed by the parties with high quality and on time.
03
Consulting the Customer at the stage of wanting to open a hotel
Kamanda.pro problem solution:
Let's carry out a pre-screen of the strength of the Customer's desire and conduct a short tour of the hotel business.
We will answer all the questions that the Customer has: What are the competitive advantages of the hotel? Who will be the guest of the hotel? What niche in the market, incl. local, occupy the hotel? What will the hotel be like? How many numbers will it have? What services and infrastructure of the hotel will be? How will operational management be organized? What efficiency will the hotel achieve? What is the return on investment in a hotel?
We will sort out by format, location, timing and preliminary investment figures.
For Customers who have already formed the goal of opening / building a hotel and needing to understand three components: What to build (hotel concept)? How to build? Who will manage the hotel? Kamanda.pro will audit the information, cast it on numbers and suggest the best options for opening / building a hotel.
04
Consulting the Customer with a piece of land / buildings
Kamanda.pro problem solution:
a. We will conduct an audit of the land / buildings for compatibility for the purpose of the hotel.
b. We will provide use cases for a hotel and other channels and opportunities.
c. We will implement the task of a startup to open a hotel from scratch.
05
Consulting the Customer in the process of independent hotel opening
Kamanda.pro problem solution:
a. Depending on the reason for the Customer's request, and they may be a sudden lack of time for a hotel start-up, making gross mistakes in the process of an independent hotel startup, or banal fatigue from a lesson in which everything is not so simple at first glance, Kamanda will pick up the task to complete.
b. We will provide a plan with timing for our entry into the position of operational management and startup implementation.
c. We will implement the task of a startup to open a hotel.
Let's criticize a little
As a rule, people turn to us for crisis management and a point vision of a solution to their problem. The most common reason is falling sales and poor management. The customer explains the fall by incompetent thieving employees, the situation in the country and other hacks. After our initial audit, it becomes clear that the hotel managers are recruited by the Customer, the pace of development is set by the Customer, that employees have limited powers, there are no certain conditions for the work and maintenance of employees, there is no motivation, automation at the notebook level, marketing on organic matter, the property fund is outdated and the most primitive example, dullness, there is no place other than nature to take photographs for promotion. For example, there was an appeal to develop a loyalty system, without taking into account the system of discounts and bonuses, since earlier the Customer had introduced such loyalty several times and the abuse of staff was off the charts. In this case, it is obvious that the Customer is abusing no less uncontrolled staff, depriving his customer / guest of the premium for bringing the Customer real money. P.S. With our criticism, we wanted to say that consulting will not be limited to a point solution of the problem, because it is caused by many factors that are closely related. We also note that in our last work, we also learned useful things for ourselves, having borrowed an outstaffing specialist.
We suggest “insure your business hotel against wrong decisions” and contact Kamanda.pro.
Benefits of auditing and the result of working with
Kamanda.pro:
Optimization of the hotel.
Optimization of the hotel's financial scheme.
Fresh injection into hotel accounting system.
Let's create a high-quality strategy for all hotel services.
Let's set and direct the marketing vector.
Optimization of utility networks and operating costs.
Increase in sales above 10%.
Achievement of an average finished net profit of 15%.
Improving KPIs of key performance indicators of the hotel.
Increase profitability and reduction of the project payback period.
Image growth in online and offline space.
Strengthening business confidence and desire for hotel development.
